Strykee Get early access

Support

Questions, problems, or someone to report? Write to us. A real person reads every message. We aim to reply within 2 business days.

Contact us

[email protected]

In the app: Settings → About → Contact support. Include your iPhone model and what you were doing when it happened. Screenshots help.

Safety

In an emergency, call your local emergency number first. Strykee isn't an emergency service and can't send help.

Report someone

Open the person or invitation in Strykee, tap ⋯ and choose Report. The email it prepares tells us what to look at. We review every report, and we may remove access for people who break our Community Guidelines. To report someone you believe is under 18, email us with "Underage" in the subject. What happens after a report.

Block someone

Tap ⋯ → Block on their invitation. They aren't told.

Meeting people safely

Strykee is for adults 18+. Our Safety Center has the full guidance, including information for parents.

  • Meet in public places, especially the first time.
  • Tell a friend where you're going and who you're meeting.
  • Get there and back on your own terms.
  • If something feels wrong, leave, then report it.

Common questions

A friend can't find me.

Add your phone number in Settings → your profile. They need your number in their contacts.

An invitation didn't arrive.

Both of you need iCloud turned on and the latest Strykee. Opening Strykee retries invitations that didn't go through.

Explore is empty.

Allow location while using Strykee in iOS Settings → Strykee → Location.

I don't see my Stryke on the Lock Screen.

Turn on Live Activities for Strykee in iOS Settings → Strykee. A Live Activity starts once Strykee has been opened that day.

A reminder or alarm didn't go off.

Check that notifications are allowed in iOS Settings → Strykee → Notifications, and that Focus or Silent mode isn't hiding them.

How do I delete everything?

Settings → Privacy → Delete all data. See the Privacy Policy for exactly what it removes.

How do I leave the early access list?

Use the unsubscribe link in any email, or write to [email protected].

Privacy, legal and press

  • Privacy requests (a copy of your data, a correction, deletion): write to [email protected] with "Privacy request" in the subject. We answer within 30 days. Details are in our Privacy Policy.
  • Copyright or trademark complaints: write to [email protected] with "IP notice" in the subject. Say what you own, where it appears, and how to reach you.
  • Requests from authorities: write to [email protected] with "Legal request" in the subject.
  • Press and partnerships: write to [email protected] with "Press" or "Partnership" in the subject.